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Spa Spa Treatments: An Ancient Legacy
How exactly these different peoples, separated by millions of miles, arrived at these conclusions independently is still somewhat of a mystery, but it seems that this attitude is a result of the innate appreciation of water’s value that is shared by all animals. Taking the waters The spa industry is flourishing because people are searching for convenient ways to experience the same techniques of rebirth and renewal pioneered by their ancestors. With technological advances beyond our wildest expectations, our "global village" is now open to cultural influences that were previously inaccessible. A few decades ago, in order to sample the curative waters of San Pellegrino in Lombardy, you would have to undertake a perilous journey many months long. Now, thanks to science's advances, the trip would take you no more than the few moments required to nip into your favourite convenience store.
The roots of the spa movement are rather humble ones, hearkening back to days when it was believed nymphs, dream water spirits and even demons inhabited wells, springs and rivers everywhere, doling out miraculous recoveries and sudden cures as it suited them. Legends passed from generation to generation told of leprosy cured, rheumatism alleviated and many other deeply-ingrained myths. As heavily steeped as we are in science today, it is difficult to indulge these flights of fancy; yet the same science that debunks these folk stories also tells us that the curative powers of many of these water sources are very real. For example, the high mineral content at many springs or in Fango muds have been credited with boosting the immune system and restoring vibrance to the skin, while their warmth naturally soothes arthritic conditions, helps blood circulation and improves toxin elimination. More important, however, are the intangible effects--the immediate sense of well-being, relaxation and calmness that a proximity to such basic elements inspire. An ancient tradition Although primitive forms of spa therapies were practiced for centuries prior in such places as Egypt and the Americas, the Greeks and then the Romans are credited with shaping the spa phenomenon as we know it today. The spa was the centre of civilized life in these two great empires, and a citizen’s day would include several hours devoted to soaking in hot baths, receiving massages with oils and light exercise. The Romans expended great effort bringing water into their settlements, the results of which are still standing in cities throughout Europe, like world-renowned ruins in Bath, England. The fall of their empire, however, saw a steady decline of Western spa therapy, and only recently have these timeless techniques been rediscovered.
So, how do you adapt your business to offer these treatments, or expand your menu with new ones? Fortunately, most spa services do not require extensive facilities and expensive plumbing upgrades. The key to successfully integrating your new spa services lies in education. First, you will need to learn how to successfully complete the treatments you plan on providing at a reputable training facility. Take note of what equipment and supplies are required for each, and make sure that you have them on hand. Next, demonstrate the service to your co-workers, especially your front desk staff - if they don’t understand a treatment, chances are they will not do a very good job of convincing people to book for it. Last, inform your clients by mail and in person that you are offering a new selection of services. Perhaps give them a free "sampler" service when they schedule their regular appointment. Transforming a run-of-the-mill "beauty salon" into a successful urban retreat requires more than a few additional services--it means adopting the "spa attitude." Because clients frequently have busy schedules, they expect maximum performance in minimum time. What this means is that, from the moment they walk in the door to the moment they leave, they are looking for more than an individual service. They want an experience, and chances are that they are willing to pay top dollar for it. It is essential that you create a comfortable atmosphere in your reception area, eliminating unnecessary noise and clutter. Offer every client herbal tea or mineral water, always have fresh fruit on hand, and scent your entire salon with a light, calming essential oil blend. Lighting is also key as garish fluorescent lights can cause undue stress, and should be at the very least minimized with the addition of soft incandescent sources. These are all simple, cost-effective solutions that can be implemented in any skin care centre.
Marketing analysts everywhere stress time and time again that consumers are looking for the "tried-and-true," and that they have an inherent distrust of newfangled gimmicks that fail to live up to their expectations. Couple this with an almost religious attitude towards health and hygiene and it makes immediate sense why spa therapies have such widespread appeal. Their rich history, combined with their unparalleled results and calming effects, make clients feel as if they are part of something bigger, maintaining a cultural tradition and touching the timeless. And, in many respects, they are.
For more information or to make a spa booking, visit: www.lesnouvelles.co.za l www.spaliving.co.za
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